Partially open the door and until the damaged track is lined up with one of the rollers.
Garage door is off track in the open position.
For whatever reason the garage door won t open and or close.
Once you locate where the wheels on the door are jumping.
Reach overhead and pull the rope that releases the door from the opener.
Use a pair of vice grips or locking pliers to hold the garage door in place.
Check to see if the tracks are anchored to your garage s walls.
The issue is going to be due to the cable untangling and lodging on the road and drum.
To start the process check overhead for a rope that connects the opener to the door.
This allows you to operate the door manually.
When all the rollers are back inside the track you can close the opening in the track.
Use pliers to pry open one side of the track so the opening is wide enough to slide the roller back in.
A simple way to do this is to put a small piece of wood inside the opened track which will support the shape of the track.
Steps to fix garage door off track.
Open the door manually.
Open and straighten the track at the spot where the roller has jumped out of the track use a pair of pliers and open up the track.
Secure vise grips to the tracks under the door to keep it open while you work.
There could be a number of reasons why your garage door is off track.
Repeat for each of the rollers that have come off the track sliding them back in.