There are a number of possible causes.
Garage door motor runs but chain doesn t move.
Press the remote or the wall mounted start switch listen to the motor and watch the movement of the chain.
The motor will start and stop in response to button pushes like it is supposed to normally the first push starts it in one direction the 2nd reverses the direction and the 3rd will stop the motor.
Automatic garage door opener runs but door doesn t move sometimes homeowners will find that their automatic garage door opener runs but the door doesn t move.
This causes the motor to run for an extensive period of time before it seems to timeout and give up.
Use the tips in our video to troubleshoot the garage door opener if the motor runs but the trolley doesn t move.
Those are the two blue screws.
If the motor doesn t run at all you may need to replace the garage door opener logic board.
If the motor hums but the chain doesn t move that indicates a problem with the motor.
Automatic garage door opener runs but door doesn t move.
2 if it is getting power then disconnect the door and then see if the chain will move.
Home owners say that they can hear the motor running but the opener simply will not operate the door.
The motor should be driving a chain or belt.
I ve not worked on garage doors before but i.
The chain and door connector assembly haven t budged since.
As the shoe moves into the trolley the emergency release should reset but if the release is jammed or broken that might not be happening.
One garage door malfunction that is very frustrating is when it will not open.
The motor will run but will not move the chain.
Maybe you have a broken torsion spring or the door is too heavy.
3 if the chain still doesn t move check the force settings on the motor head.
However the chain has completely stopped moving and by extension so has the door.
This process varies by manufacturer and model but many openers can be re engaged by pulling the emergency cord a second time.
A broken chain or belt can also prevent the trolley from moving.
If the chain or belt moves then the opener motor is ok and the problem is probably at the emergency release.
They can hear the motor going but the door itself is not opening.
This is frustrating especially if you re trying to get your car out of the garage.